The customer's voice note becomes text on its own
Every voice note received on WhatsApp is transcribed automatically by AI. You read in seconds what would take minutes to hear, and you can find what was said by text.
Nobody has to drop everything to listen for three minutes
A long voice note delays the reply, disappears into the history and shows up in no search. As text, all of that changes.
Voice to text
Every voice message received becomes text automatically.
Quick reading
What would take three minutes of listening reads in seconds.
Search what was said
Search for a word and find the voice note it appeared in.
Conversation summary
Whoever takes over understands the case without listening to everything.
No manual work
Nobody has to ask the customer to type instead of record.
Add-on per user
US$ 1.37 per month for each user registered on the account.
Search for what was said, not just what was typed
With voice as text, the platform's search reaches the content of voice messages, and the whole conversation can be summarized for whoever arrived later.
- Transcription shown next to the audio, in the conversation itself
- Original audio preserved for anyone who prefers to listen
- Text available to copy and use in notes
- Conversations answered without waiting for the voice note to finish
Conversation with Anna Martins
Hi, morning! I wanted to know whether order 4471 has shipped and whether I can change the address, because I moved offices this week.
From enabling the add-on to searchable audio
Once switched on, the feature works on its own: every voice note that arrives already comes with the text.
- 1
Enable the add-on
AI transcription is a platform add-on, charged at US$ 1.37 per month per user registered on the account.
- 2
Receive the voice notes
From activation on, every voice note arriving on WhatsApp is transcribed automatically, with nobody asking.
- 3
Read instead of listening
The text appears next to the message, so you can reply right away, even if you can't listen at that moment.
- 4
Search and summarize
Use search to find what was said in any voice note, and the summary to grasp the whole conversation at once.
Search for what was said, not just what was typed
With voice as text, the platform's search reaches the content of voice messages, and the whole conversation can be summarized for whoever arrived later.
- The searched word found inside the voice note's text
- A conversation summary for whoever picks it up midway
- The contact's history readable without having to listen
- Old voice notes stop being a blind spot in the history
Search the conversation
- ...whether I can change the address on order 4471...
- ...I did say I'd change the address when I moved...
About AI transcription
No. It's a platform add-on, charged at US$ 1.37 per month per user registered on the account. You enable it whenever you want and it applies to incoming voice notes.
No. With the add-on active, conversion happens automatically: the voice note arrives and the text appears alongside it in the conversation.
Yes. The transcription is shown next to the voice message, without replacing it. Anyone who prefers to listen still can.
Yes. Because the audio becomes text, search reaches what was said. You look for a word and find which voice message it appeared in.
Stop listening to three-minute voice notes
Enable AI transcription for US$ 1.37/month per registered user and read what the customer said.
- No credit card
- Set up in 5 minutes
